Client portal software for enhancing client relationships
Kahootz can help you work closer with your key client accounts through online communities of interest and dedicated project workspaces.
Improve client retention and build brand loyalty
Client extranets and portals offer are a great way to involve your clients. However, if your portal looks unprofessional, they’re unlikely to use it.
Branded with your corporate identity, a Kahootz collaboration site provides a professional, and effective way for you to safely manage customer communications and client engagements.
Provide access to company expertise and knowledge
When your clients can’t access your experts and support resources, they feel frustrated, which can have a negative impact on your brand.
Kahootz’s blogs, video streaming, and discussion forums make it easy for your staff to connect with customers, and share ideas, insight and key publications.
Seek feedback on product and service development
The best way to improve your service or product is to get feedback from your clients. However, it’s difficult to know what improvements to prioritise.
Kahootz’s client communication portal takes the guesswork out of service transformation and product development priorities.
Our surveys, discussion forums and document consultations allow you to collect instant feedback from clients, giving you clear guidance on what should be included in your product roadmap.
Work safely and securely with your clients
Keeping yours and your client’s data safe is critical for a productive working relationship.
Trusted by security-conscious government and enterprise users, Kahootz’s client portal software stops your staff uploading sensitive information into uncontrolled file sharing services.
Full audit trails and granular access controls ensure your documents are safe and enable you to keep track of document views, revisions and downloads.